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词汇 example_english_call-centre
释义

Examples of call centre


These examples are from corpora and from sources on the web. Any opinions in the examples do not represent the opinion of the Cambridge Dictionary editors or of Cambridge University Press or its licensors.
These services are now being developed to provide a range of passive alarms, which can alert a callcentre.
One is the case of a young woman working in a callcentre.
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If anyone is in doubt about what to do, they should ring the callcentre, and try to do so outside peak hours.
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
I was looking the other day at the statistics on callcentre competitiveness worldwide.
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Indeed, it is about time that the term "callcentre" went through a rehabilitation.
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The public can also use the callcentre.
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Patients will also be able to book their appointments online from home, at an internet kiosk or by telephone through the dedicated callcentre.
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Meanwhile, the council has found £21 million to spend on other priorities, including a new call centre, while not passporting all the money through to schools.
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For example, a callcentre might well be classed as a service business rather than a manufacturing industry, self-evidently.
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There was much background noise: 80 to 100 people were working in the callcentre.
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The utilities, for example, with their high seasonal demand, can spill over from one callcentre to another.
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
At the same time, they are spending £5 million on new computers and a new callcentre.
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Depending on local eligibility criteria some landlords make a charge to residents to cover the ongoing cost of the equipment and specialist callcentre.
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I have toured the facility, which resembles—indeed, in some ways, is—a large callcentre.
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The term "putting services on line" covers a multitude of sins—from a telephone callcentre to transactions on the internet.
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The increased levels of test demand also impact on the number of support staff, such as callcentre agents, that are needed.
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
Calls are handled by a professional callcentre.
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It will be available on-line—for those who are on-line— or through a callcentre or through advisers for those who want indirect access.
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Those proposals include more foster carers, action to tackle fly-tipping and a telephone callcentre operating out of hours.
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During that same period, the registry also set up a callcentre, where applicants could obtain quick responses to their questions in 20 official languages.
From Europarl Parallel Corpus - English
Over 6,000 people contacted the callcentre and were sent information packs.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
Similarly, in the context of a callcentre, it is not simply a question of saying how many calls have been answered.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
That is why we are determined to keep our callcentre sector competitive.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
I very much look forward to my visit to a callcentre to assure myself that things are improving.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
As she will know, the bulk of callcentre employees have historically tended to be women.
From the
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The number of clinical calls relating to dentistry by callcentre is shown in the table.
From the
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The institute is producing videos and other training materials for use with banking, callcentre and enforcement staff—everybody who deals with victims of such crime.
From the
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There are no plans for the implementation of a national callcentre to deal with emergency payments.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
You can't get through to the callcentre.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
We particularly want to ensure that the callcentre is taken over as a going concern, including the facility of financial assistance.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
Callcentre systems are becoming more efficient at dealing with incoming calls, instead of a whole range of local calls in different circumstances.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
The strategic direction is right, but operational delivery, including the most important elements of callcentre work, should remain as local as possible.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
The problems have been exacerbated by the establishment of a callcentre.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
The callcentre may not be able to deal with the problem.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
The cost of a modern callcentre should not be inordinate.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
However, there is a competing bid to convert the mills into an employment callcentre.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
In particular, the colleges have been the key to preparation for callcentre work and tourism, and, indeed, the groundwork—basic skills.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
The callcentre has consistently exceeded this service standard.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
Somebody who should know described the callcentre as "a horror story".
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
We were shown the script that the callcentre operators use when new pensioners request a pension.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
There are a great many conflicting predictions about current trends in callcentre numbers and employment.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
In reality, they cannot, and should not, be in the business of passing legislation designed to protect callcentre work in this country.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
She raises an important point about the callcentre industry—a focus of continuing interest and application for me.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
These costs include all set-up costs for establishing the callcentre environment, and central costs.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
The developments include the provision of callcentre training, adult-friendly outreach information technology training and a variety of new vocational provision.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
A callcentre operation offers provision for simple inquiries for help and information and for more detailed inquiries dealt with by professional advisers.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
Commercial callcentre experience can help in dealing with telephone calls, and clinical experience can also be relied on.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
The term "callcentre" can be used to describe a broad variety of functions and activities across a wide range of commercial, industrial and public sectors.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
The others are answered by operators in a callcentre, who are able to handle most calls directly and to connect the rest to staff in regional offices.
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
However, it is not a case of protectionism versus free trade but of quality of service versus as yet unproven levels of savings from offshoring callcentre work.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
Difficulties and differences in definition are reflected in commercial market research on call centres where estimates on the number of call centres and callcentre employees vary substantially.
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To do this we are in the process of extending our current callcentre and have invited expressions of interest from organisations to operate additional call centres.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
Callcentre work has developed and a number of years ago, when we had high unemployment, that work was often directed into areas where traditional manufacturing work had disappeared.
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
Of course, those who ask for that alternative are immediately referred back to the start of the customer journey, and they have to telephone the callcentre.
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
Thousands of callcentre workers in their 20s could lose their hearing, as could many police officers and couriers, another group of workers who use earphones.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
With new technology, which banks now use, it is quite easy to ensure that calls coming in through a callcentre are referred to the person dealing with a case.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
This was deemed to be the most efficient method as an applicant could be asked for sufficient information to "pass" the check while making the application via the callcentre.
From the
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Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0
The institution decided that the set-up of a callcentre would improve its service and eventually its outreach.
From
Wikipedia

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Presto will also centralize its operational logistics, such as farecard procurement, reporting services, and a customer callcentre.
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Hackers who gain access to callcentre information through illegal means 3.
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Help points are provided, allowing travellers to ask questions of a callcentre.
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He also worked at a callcentre for a day and in a hotel, where he washed dishes.
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All cancellations and upgrades started to be dealt with by this callcentre.
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The callcentre is now the only circular callcentre in the world.
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The vendor's telephony equipment then connects the calls to the callcentre operator's agents.
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Trainline also provides a callcentre service to a number of the customers referred to above.
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The organisation does not have stores, operating entirely online, but it has an in-house callcentre.
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In many cases such calls are to a callcentre or automated service, although some institutions continue to answer such calls in their branches.
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The company has 43 branches and a callcentre.
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The callcentre has famously never closed since this date.
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The callcentre handles product issues including promotional campaigns.
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Typical occupations are bar work, chef, customer service occupations and callcentre workers.
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Callcentre users benefit from being able to engage a customer by seeing the document that the customer has in his hand.
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Service is provided directly to the residences of eligible users who book trip appointments with a callcentre at least one day in advance.
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It published timetables, maps and guides, operated a multi-modal website, provided a journey planner, callcentre, market research and data collection.
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The remainder is directed to a callcentre.
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Callcentre staff were also unable to carry out any transactions for customers.
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A callcentre is based in one and a logistics company in the other.
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There are 12 lifts handling the callcentre and office users with a multi zoning concept to minimize the traveling time for the users.
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If no taxis passed by, would-be passengers could press a button and a callcentre would direct cabs to the stand.
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Work motivation, organisational identification, and well-being in callcentre work.
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Callcentre staff are often organised into a multi-tier support system for more efficient handling of calls.
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In 1999, a callcentre was established to provide professional coordination and triage of medical transportation globally.
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This could also be a 3-way conference before the callcentre operator drops-off. 2.
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In the event of a major terror attack, the unit would be responsible for an identification callcentre for victims' families.
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It comprises a callcentre with a dedicated team who answer sales calls.
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The former multiplex cinema is now used as a callcentre.
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Some also offer switchboard and callcentre equipment in a package deal where some of the revenue derived from calls subsidises those costs.
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During the 1990s we all became increasingly familiar with the use of customer call centres and calling the '800 number' for technical support.
An inbound callcentre is operated by a company to administer incoming product support or information inquiries from consumers.
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The callcentre operator would be responsible for the maintenance of the equipment and necessary software upgrades as released by the vendor.
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There will be 12 elevators handling the callcentre and office users with a multi zoning concept to minimize the traveling time for the users.
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What is surprising about this chapter is that it leaves virtually untouched the phenomenon of the outsourcing of call centres.
In some organisations, data that appears on terminal screens to callcentre operators may have masking dynamically applied based on user security permissions.
From
Wikipedia

This example is from Wikipedia and may be reused under a CC BY-SA license.
These examples are from corpora and from sources on the web. Any opinions in the examples do not represent the opinion of the Cambridge Dictionary editors or of Cambridge University Press or its licensors.
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