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词汇 customer-retention
释义 customer retention
noun[ U ]
 COMMERCEukus
the fact of keeping a customer for a period of time:
customer retention rate/ratioThe firm's customer retention rate has remained steady at 82%.

Examples of customer retention


customer retention
Increases in a companys customerretention rate as low as 5% tend to increase profits by 25%-125%.
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Wikipedia

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The actions are usually sales, marketing and customerretention related.
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The region presidents are responsible for revenue, customerretention, customer satisfaction and service delivery throughout their local markets.
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As a result, customerretention and customer satisfaction can show dramatic improvement.
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Customerretention is important in a volatile market so attention must also be paid to enhancing the customer experience.
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Thus, they offer a greater scope for customization according to customer requirements, which increase satisfaction, leading to higher customerretention.
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Wikipedia

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Customerretention is more than giving the customer what they expect, its about exceeding their expectations so that they become loyal advocates for your brand.
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Wikipedia

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All historical trends for different segmentations and their standard of living may also be very helpful in developing customerretention strategy.
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Increasingly, however, companies are realizing the importance of the after-sales market and its impact on customerretention and loyalty.
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Lifestyle is also a very powerful tool, can be used for better customerretention and to know his/her needs in better way.
From
Wikipedia

This example is from Wikipedia and may be reused under a CC BY-SA license.
These examples are from corpora and from sources on the web. Any opinions in the examples do not represent the opinion of the Cambridge Dictionary editors or of Cambridge University Press or its licensors.
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