| 词汇 | contact-centre |
| 释义 | contact centre noun[ C ] UKukus(UScontact center) COMMUNICATIONS an office where people communicate with the customers of a company by phone, email, etc., for example, answering questions and dealing with complaints: The company has a 24-hour contact centre with contractors on hand to deal immediately with any problems. the contact centre business/market/industry Compare call centre Examples of contact centrecontact centre There are a wide variety of companies that regularly utilise outsourced contactcentre services. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. Invested in new telephony system, contactcentre software and dialer to help drive efficiencies and growth. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. Contact centres, along with call centres and communication centres all fall under a larger umbrella labelled as the contactcentre management industry. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. Calls are graded by either the control room direct (in the case of emergency calls) or by some sort of first contactcentre (nonemergency calls). From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. The company is a provider of outsourced contactcentre services and software solutions. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. In addition to a call centre, collective handling of letter, fax, live support software, social media and e-mail at one location is known as a contactcentre. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. I was greatly encouraged recently to learn of a new contactcentre which had been formed. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0 No contactcentre in the country could have handled it—indeed, all the centres put together would have struggled. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0 There is now a dedicated national insurance contribution contactcentre in addition to the employers helpline. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0 Child contact centres are run by the voluntary sector. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0 These examples are from corpora and from sources on the web. Any opinions in the examples do not represent the opinion of the Cambridge Dictionary editors or of Cambridge University Press or its licensors. |
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