词汇 | mystery-shopper |
释义 | mystery shopper noun[ C ] uk /ˌmɪs.tər.i ˈʃɒp.ər/ us /ˌmɪs.tɚ.i ˈʃɑː.pɚ/(US alsosecret shopper) someone employed to test the service in shops and businesses by pretending to be a normal customer神秘顾客(指受雇装扮成普通顾客来检查商店及企业服务质量的人) People who buy things anti-consumer bidder buyer consumer couponer end user foot traffic importer late adopter multi-client prosumer punter purchaser rag-and-bone man ragman scrap dealer speculator tradesman tradespeople wholesaler mystery shopper | Business Englishmystery shopper noun[ C ] COMMERCEukus(alsosecret shopper) someone employed by a company to check how its products or services are being sold by pretending to be a normal customer: Most supermarkets want mystery shoppers to critique each department and the staff's knowledge of what they're selling. Examples of mystery shoppermystery shopper I agree, but on the basis of the experience of this mysteryshopper, the judgment is not a happy one. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0 I decided to use the mysteryshopper technique and find out. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0 It does so directly through regular financial and procedural audits and the support of retail network managers, and indirectly through customer research and "mysteryshopper" surveys. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0 For instance, mystery shoppers at a restaurant may pretend they are lactose-intolerant, or a clothing store mysteryshopper could inquire about gift wrapping services. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. Like week two, a mysteryshopper will select which dish is the best one. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. The mysteryshopper grades the branch on its presentation and on the service the branch provides at its service counters, checkouts, wine department and shop floor. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. After much deliberation, interviews, mysteryshopper visits and poring over the criteria submission forms, the judging panel eventually came up with the top 100 curry restaurants. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. We are developing responses to the problems that our "mystery shoppers" identified as the most pressing. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under the Open Parliament Licence v3.0 The survey is conducted by mystery shoppers and different branches in varying parts of the country are used for each week's survey. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. Firms can also assess the quality of customer experience with the shops with the use of mystery shoppers. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. Mystery shoppers perform specific tasks such as purchasing a product, asking questions, registering complaints or behaving in a certain way, and then provide detailed reports or feedback about their experiences. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. Mystery shoppers for example played an important role in testing out the investment advice services of banks (issue 08/2010) and the statutory health insurance providers (issue 09/2010). From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. Unlicensed mystery shoppers may face fines. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. In order to measure the quality of production, the way the employees are behaving with customers, quality of facilities being provided; retailers and service providers send mystery shoppers. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license. These examples are from corpora and from sources on the web. Any opinions in the examples do not represent the opinion of the Cambridge Dictionary editors or of Cambridge University Press or its licensors. |
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