front office

Examples of back office

back office
Then the backoffice work can float anywhere that is electronically connected and where the labour market is attractive.
Three inter-linked developments have been central in enabling the new automatic/pro-active child benefit service to be provided from the perspective of backoffice re-organisation.
Benefits of backoffice re-organisation can be seen from two perspectives, the user's and the suppliers' side.
Generally speaking, the more agencies or back offices benefit from backoffice integration, the easier it is to get improvements.
For a given service cluster, all three backoffice strategies may be applied and may be supplemented by different combinations of front office strategies.
Starting with a definition of backoffice re-organisation, it describes the conceptual framework with four types of levels of complexity.
The three basic models of advanced backoffice integration and re-organisation which were found during the research are illustrated with case studies.
The web front end, which started in 2003, is only a small part of the backoffice digitisation.
But the quality of service delivery is based on the level of integration of the services between different partners in the backoffice.
In a second part, the reasons for a demand for integration, re-organisation and interoperability are given to enable a better understanding of the obstacles to backoffice integration and re-organisation.
The recent decisions by a number of firms to offshore their backoffice operations must be set in that context.
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